What We Do

Our mission is to create the best premium digital services.

Aura Digital B.V. is a digital media company registered in Amsterdam, The Netherlands. We design, build and operate premium entertainment platforms that deliver movies, music, games and digital reading content directly to our subscribers. Our goal is to make high-quality digital entertainment simple, affordable and accessible to everyone.

Our Mission

Making premium digital entertainment accessible to everyone.

Aura Digital B.V. was founded with a clear mission: to bring together the best of movies, music, games and digital books into a single platform with honest pricing and transparent business practices. We believe that premium entertainment should not require multiple expensive subscriptions or complicated app installations. We work with licensed content partners, studios and publishers across multiple countries to build a service that subscribers can trust and rely on.

What We Do

How Aura Digital B.V. operates.

We are a full-service digital media company. We handle everything from content licensing and platform development to subscriber billing and customer support — all under one roof.

Premium Digital Products

We build and operate web-based entertainment platforms where subscribers can stream video content, listen to music, play cloud-based games and read digital books. Every product is designed to work directly in the browser on mobile phones, tablets, laptops and smart TVs — no app installation required.

Dedicated Customer Support

Our customer support team is available to assist subscribers with any issue they experience on the platform. Whether it is a billing question, a technical problem, an account enquiry or a cancellation request, our team is trained to resolve issues quickly and professionally. We respond to all enquiries within one business day.

Global Reach, Local Service

Our platforms serve subscribers across multiple countries and markets. We support a range of local payment methods and currencies to make it easy for customers to subscribe regardless of where they are located. Our platform interface and content are available in multiple languages.

Our Team

A global team building world-class digital products.

Our products are supported by a global team of over 100 professionals including software developers, product designers, data analysts, content editors, marketing specialists and customer support agents. This team works across multiple time zones to continuously improve our service offering and deliver the best possible experience to our subscribers.

Engineering & Development

Our development team builds and maintains the core technology behind all of our platforms. This includes video and audio streaming infrastructure, cloud gaming servers, content delivery networks and the subscriber-facing web applications. The team follows modern development practices and deploys updates on a regular release cycle.

Content & Editorial

Our editorial team is responsible for curating the content catalog across all four categories. They review and select titles, manage relationships with content licensing partners, organise the catalog into browsable collections and ensure that the library is regularly refreshed with new and relevant material.

Customer Support & Operations

Our customer support team handles all subscriber-facing enquiries including billing questions, refund requests, technical troubleshooting, account management and cancellation processing. The team operates across multiple channels including email and our website contact form, with a target response time of under 24 hours for all enquiries.

How We Work

Transparent business practices at every level.

We take our responsibilities as a digital services provider seriously. Here is how we operate across the key areas of our business.

Billing & Payments

All subscription charges are clearly communicated before checkout. We provide itemised invoices, support multiple local payment methods and never apply hidden fees or automatic plan upgrades. Subscribers can view their full billing history and manage their subscription from their account dashboard at any time.

Data Protection & Privacy

We comply fully with GDPR and applicable data protection regulations. All personal and payment data is encrypted in transit and at rest. We do not sell or share subscriber data with third-party advertisers. Our complete data processing practices are published in our privacy policy.

Content Licensing

All content available on our platforms is properly licensed from rights holders. We work with established content distributors, independent studios and publishing partners to ensure that every title in our catalog is legally cleared for distribution in the markets we serve.

Cancellation & Refunds

Subscribers can cancel their subscription at any time directly from their account settings. There are no cancellation fees, no minimum commitment periods and no retention barriers. Refund requests are handled by our customer support team and are processed in accordance with our published refund policy.

The Company

Aura Digital B.V. at a glance.

Key facts about our company, team and platform.

100+

Team members worldwide

Content categories

Subscription plans available

Frequently Asked Questions

Common questions about our business.

We want to make sure you have all the information you need. Below you can find clear answers to the most common questions about our company, our digital products, and how our service works.

What exactly does your company do?

Our company builds and runs many different digital websites. We create fun places on the internet where people can play games, watch videos, read books, and listen to music. We work hard to make these websites easy to use for everyone.

What kind of digital products do you offer?

We offer a wide variety of digital entertainment. You can find exciting online games, large libraries of high-quality movies, great music playlists, and helpful learning materials. We are always adding new things to our platforms.

What payment options do you accept?

We want to make joining easy, so we accept many different ways to pay. You can use major bank credit cards, debit cards, and popular local payment methods depending on what country you live in. All of our payments are processed safely.

Are my payments safe with your company?

Yes, your safety is our top priority. We use very strong security tools to protect your personal information and your money. Your payment details are always hidden and kept safe.

How can I access the digital content?

Our services are designed to work perfectly on the internet browser that is already on your mobile phone, tablet, or computer. You do not need to download or install any heavy apps to start enjoying our media right away.

How do I cancel my subscription plan?

We make cancelling very simple and fast. If you do not want to use our service anymore, you can log in to your account page and cancel with just a few clicks. There are no hidden fees for leaving at any time.

How can I contact customer support?

Our friendly support team is ready to help you 24 hours a day, 7 days a week. If you have a question about a bill or a technical problem, you can use the contact form on this website. We always try to answer very quickly.